Solis Empowers Customers with New Service & Training Centre in Mumbai

Solis, an agricultural tractor and implement manufacturing brand, has inaugurated its cutting-edge Service & Training Centre in Mumbai as a bold move to strengthen its status as a trustworthy partner for farmers and agricultural stakeholders.

Recognizing the important role of after-sales support in the realm of photovoltaic systems, Solis aims to elevate its customer service by providing efficient assistance and continuous training sessions through this state-of-the-art facility.

As the third largest PV inverter manufacturer globally, Solis has earned praise for its prompt and dedicated support, solidifying its position as a leader in the agricultural technology sector. The new Service & Training Centre in Mumbai is positioned to serve as a hub of expertise and innovation for Ginlong (Solis) Technologies, enhancing the overall customer experience and reinforcing the brand's commitment to excellence.

The significance of after-sales service in the context of photovoltaic systems cannot be overstated, especially considering the integral role inverters play as the "brain" of the entire system. Inverter functionalities include monitoring the power station and relaying fault information, making them a critical component in ensuring the seamless operation of solar installations.

Solis' commitment to providing 'timely, efficient, high-quality, worry-free' service is exemplified by the establishment of this Service & Training Centre. The facility is equipped to offer specialized training sessions that empower technicians and service personnel with the knowledge and skills required to address the diverse needs of Solis customers worldwide.

Idrish Khan, Chief Technology Officer of Ginlong (Solis) Technologies, highlights the necessity of providing outstanding after-sales service. He emphasized Solis' commitment to operation and maintenance assistance, emphasizing the inverter's important position in the photovoltaic system.

Also Read: Solis Introduces Next-Gen Tractors and Electric Mowers at Agritechnica

"At Solis, our local experts are dedicated to providing customers with face-to-face technical training, ensuring that they receive the necessary knowledge and support. The new Service & Training Centre in Mumbai will strengthen our capabilities in providing prompt and efficient after-sales support," Khan said.

Solis has established itself as a trustworthy partner for farmers and agricultural stakeholders, and the new Mumbai site is expected to play an important role in maintaining this reputation. Solis seeks to empower users with the skills and information needed to maximize the operation of their agriculture tractors and implements by combining after-sales assistance with monthly training sessions.

The Mumbai centre stands as an example of Solis' dedication to advancing agricultural technology and facilitating sustainable farming practices. By investing in after-sales support and training, Solis aims to not only meet but exceed the expectations of its global customer base, solidifying its position as a trusted partner in the journey towards a greener and more sustainable future.